Corrective Actions Online Tour
Corrective Actions Quick Online Tour
Welcome to a quick tour through the main features of JKT9000's Corrective Actions software.
To navigate within this online tour please either follow the arrows at the bottom of each page or use the navigation boxes on the left containing links to each item.
The content of the Corrective Actions Online Tour
The first part of this tour will provide you with a step-by-step tutorial:
- The Corrective Actions Navigator
- Corrective Action (CA) Administrator
- Requesting a Corrective Action (CAR)
- Approving/Rejecting a Corrective Action Request
- Containment Action
- Corrective Action Plan
- Corrective Action Review
- Preventive Action
- Overviewing the Workflow
The second part points at some utilities of CAS9000:
- Creating Reports
- Libraries
- Communication within CAS9000
- Customisation
Customer satisfaction today - and customer satisfaction tomorrow through continuous improvement is what quality management is about. The mean to communicate the opportunities for improvement and the realisation of improvements is the corrective action system.
The basis is a concern or deficiency as situation that needs to be improved. A concern can result e.g. from a customer complaint, an audit or a suggestion for improvement. The responses to such a concern are called containment action, corrective action and preventive action.
The solution of CAS9000 constitutes a corrective action system and leads you through the single steps from collecting concerns to the verification of successfully implemented actions. CAS9000 provides interfaces with AMS9000 and QCS 9000 to include concerns discovered within these tools.
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