
CAS9000 Quality Management Software:
Corrective Actions Software
Corrective Actions Software: Overview
As part of the JKT9000 family of quality management software modules, CAS9000 is the corrective and preventive action software. This programme is designed to include everybody in the implementation of continuous improvement efforts.
Quality is about customer satisfaction achieved by continuous improvement of the processes. Starting points are issues or concerns. These are typically uncovered e.g. by a customer complaint, an audit or a suggestion for improvement. Responses to such an issue are named containment action, corrective action and preventive action.
CAS9000 Corrective Actions Software: Information Center
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CAS9000 Corrective Actions Software
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The Workflow of the Navigator in CAS9000, Corrective Action Software
CAS9000 uses a Navigator which includes a brief workflow of the steps being subject to corrective actions. To enter any of these steps the users just clicks the icon.
Functions of CAS9000, Corrective Action Software
- all users may request a corrective action due to a concern. An approval process reviews the need for actions.
- imports issues from AMS9000 (Audit Management System) and QCS9000 (Quality Control System).
- responds to an issue by containment actions, corrective actions, and preventive actions.
- documents the causes and tracks the status of an issue.
- results of an actions taken are verified to ensure the success of the action.
- contains text search capabilities that allow you to find past corrective action requests.
- field names of the screens can be altered to suit your individual company language.
- provides user definable fields.
- all users get their information relevant to their needs by email.
Reports in CAS9000, Corrective Action Software
All reports mentioned below can be filtered by further criteria to meet the user's information needs.
- search by requestor
- search by assignee
- on time Analysis
- Past Due Corrective Action Responses
- pending Corrective Action implementations
- analysis by issue code
- detailed analysis of Corrective Action activities
- summary of Corrective Action activities
- keyword search analysis
Next to these standard system reports which might cover the basic needs the user has the option to create 'custom reports'.
When printing Corrective Action reports, there are the following options:
- prints Corrective Action Request on a single page.
- prints Corrective Action Request on 3 pages minimum, but expands as required.
- prints Corrective Action Request summary and attaches all activity logs.
- prints Corrective Action Request summary and attaches all subcase activity.
- prints blank page for manual use.
- completed Corrective Action Request form shows more details on one page.
- Corrective Action Request 7 Step (Chrysler) Style form.
- Corrective Action Request 8D style single page form.
Module types of CAS9000, Corrective Action Software
- Standalone & LAN Configurations
- WAN & Client Server Configurations
- Web-based Configuration
Further quality modules of JKT9000 quality management software
CAS9000, Corrective Action Software, is developed by