PathMaker Project: Six Sigma
Six Sigma is customer focus. Less failures result in cost reduction without loss of quality - better customer satisfaction. In terms of statistic Six Sigma processes will produce less than 3.4 defects or mistakes per million opportunities.
To achieve Six Sigma tools are used that are known from quality management. Six Sigma Management is the structured use of the tools in order to achieve Six Sigma quality.
The Six Sigma approach in projects is called DMAIC: Define, Measure, Analyse, Improve and Control.
DMAIC Six Sigma - a Sample Pathway